Information on Exercising Cancellation Rights
1. You, as a consumer (natural person) of www.qube-compressors.com have the right to withdraw from the contract (“Contract”) concluded between you and Geheit GmbH for the purchase of goods (“Goods”) in the online store at www.qube-compressors.com, without providing any reason, within 14 (fourteen) days.
2. The cancellation period expires 14 days after the day you receive the Goods. If you have ordered multiple Goods in one order that are delivered separately, the cancellation period is from the day you or a third person (not the carrier) receive the last Good. If the end of the cancellation period falls on an officially recognized public holiday, the cancellation rights can be exercised until the following working day (inclusive).
3. To exercise the right of cancellation, you must inform us of your decision by sending or submitting a written notice in free form. The notice of exercising the cancellation rights should be sent electronically to the email: info@qube-compressors.com. Upon receiving your electronic notice, we will immediately send a confirmation of receipt to your email.
4. To meet the cancellation deadline, it is sufficient for you to send your notice of exercising the cancellation rights before the cancellation period expires.
Consequences of Exercising Cancellation Rights
5. If you withdraw from the Contract, we will reimburse all payments received from you for the Good, including standard delivery costs (except for additional costs arising if you chose a delivery method other than the least expensive standard delivery offered by the Seller), without undue delay and in any event no later than 14 days from the day the Seller was informed of your decision to withdraw from the Contract. You are responsible for the transport expenses for returning the Goods (Consumer Rights Directive 2011/83/EU, Article 14.)
6. We will refund the amounts to the bank account specified by you in the notice of withdrawal or cancellation form. No fees will be charged to you for the refund.
7. We have the right to withhold reimbursement until we have received the Good back.
8. You must return the Goods to us without undue delay and in any event not later than 14 (fourteen) days from the day on which you communicated your withdrawal from the Contract. You can return the Goods at our warehouse (addresses available on the online store at www.qube-compressors.com). The deadline is met if you send back the Goods before the period of 14 (fourteen) days has expired. You will bear the cost of returning the Goods.
9. You are liable for any diminished value of the Goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the Goods. Goods should be tested in the same manner as they would be in a physical store.
Updates to Return Policy/Cancellation Rights
10. Geheit GmbH reserves the right to update or modify the Return Policy/Cancellation Rights at any time. Any changes will be reflected on this page.